Free standard shipping on ALL domestic orders of $100 and over. To be eligible for standard free shipping, orders must be placed and shipped within Canada & USA.
- Priority Mail Shipping
Order Processing Time
14-Day Money Back Guarantee on products
- Email us at info@noüka.co within 14 days of delivery to obtain a return address corresponding to your location.
- Pack the item(s) securely. We recommend to track and insure your return package.
- Ship the item(s) as soon as possible so it arrives at our warehouse within 30 days of receipt of the item. Please make sure to include your order number, email address and your full name with the item(s) so we may refund your method of payment after inspection.
- It’s not possible for you to cancel an order by rejecting or not picking up your order without first giving the information to noüka.co.
- Noüka.co is not responsible for return postage, the cost of insurance, or lost or undelivered items. The original shipping and handling charges, if any, will not be refunded.
- We inspect all returned items and will refund you based on the condition of the item.
- Please allow 5-10 business days to process your refund upon receipt at our warehouse.
- We will refund the same payment method used for the original transaction.
- We will refund the purchase price paid by you for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products.
Damage, Shortage, Defect
Any damage, shortages or defect should be notified to us within 24 hours of delivery. Send the complain with photos of the entire exterior of the package, showing the overall condition of the package; the opened package, with the contents and inner packaging in the package being clearly visible; and a detailed photo (close-up) of the actual damage to the item. We will handle the complaint as soon as possible.
Any questions or concerns? Email us at info@noüka.co